Valiant Ray Publishing - No Return, Exchange Policy
No Return, Exchange Policy
Last Updated: [1/18/24]
Thank you for choosing ValiantRayPublishing.com. Please read the following policy regarding returns and exchanges carefully before making a purchase.
1. No Returns:
We do not accept returns on any books purchased through ValiantRayPublishing.com. All sales are final.
2. Exchanges for Damaged Items:
In the rare event that your book arrives damaged, we will gladly exchange it for a new copy. To be eligible for an exchange, you must contact us within one week (7 days) of receiving the damaged item.
3. How to Request an Exchange:
To request an exchange for a damaged item, please contact us at
ValiantRayPublishing@gmail.com within the specified timeframe. Provide your order number, a description of the damage, and attach clear photos of the damaged item.
4. Eligibility for Exchange:
We will assess the eligibility of your exchange based on the provided information. If approved, we will provide instructions on returning the damaged item.
5. Shipping Costs for Exchanges:
Valiant Ray Publishing will cover the shipping costs for exchanging damaged items. Please follow our instructions regarding the return shipping process.
6. Replacement Item:
Upon receiving the damaged item, we will dispatch a replacement copy of the book to the address provided in the original order.
7. Contact Us:
If you have any questions or concerns about our exchange policy, please contact us at ValiantRayPublishing@gmail.com
Thank you for choosing ValiantRayPublishing.com!
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